Change in the "Chat to a Counsellor" Hours


Hey amazing parents and carers,

We just wanted to let you know that the Canteen Connect "Chat to a Counsellor" option is going to be changing a bit starting next Monday 28th of March.

The new hours will be in AEST (Sydney, Melbourne time):

Monday 10am - 8pm

Tuesday 10am - 8pm

Wednesday 10am - 8pm

Thursday 10am - 8pm

Friday 10am - 6pm

Saturday 11am - 5pm

Sunday - CLOSED

If you message us out of these hours, we will unfortunately not be able to respond, however we will be in touch as soon as we are available. There are other services available for you during this time, like ParentLine on 1300 30 1300, Parent Line NZ 0800 568 856 or the Beyond Blue webchat:

If you are having in an emergency or feel unsafe where you are, please call 000 right away.

Thank you, take good care and let us know if you have any questions. - Connect Counsellors.